Frequently asked questions

Common questions about setup, gift options, storefront behavior, and data access.

What does HueWrap do?

HueWrap lets merchants offer gift messages and optional paid gift wrap in their Shopify storefront.

Can I exclude products from gifting?

Yes. Products can be excluded so HueWrap gift options are not offered for those items.

How is paid gift wrap handled?

When paid gift wrap is enabled, HueWrap creates and manages an unlisted, non-shipping gift-wrap product. The merchant sets the wrap name and price in the app.

Can HueWrap work with cart drawers?

Yes. HueWrap includes an app embed for cart drawer support in addition to app blocks for product and cart templates.

Can a shopper check out with only the gift-wrap item?

No. HueWrap includes server-side cart and checkout validation to prevent gift-wrap-only checkout.

Does HueWrap require customer or order protected data?

No. HueWrap does not request customer or order protected-data scopes for its core functionality.

What is the Lite plan price?

HueWrap Lite is USD 1.99 per month or USD 19.99 per year, with a 7-day free trial.

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